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Privacy Policy

When you use VR Optimal services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully.

There are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating a VR Optimal Account, we can make those services even better – to show you more relevant search results and ads, to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.

Your privacy matters to VR Optimal so whether you are new to VR Optimal or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us at support@vroptimal.com.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online, or which VR Optimal videos you might like.

We collect information in the following ways:

  • Information you give us.

     For example, many of our services require you to sign up for a VR Optimal Account. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card to store with your account.
  • Information we get from your use of our services.

     We collect information about the services that you use and how you use them, like when you watch a video on VR Optimal, visit a website that uses our advertising services, or view and interact with our ads and content. This information includes:
    • Device information

      We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). VR Optimal may associate your device identifiers or phone number with your VR Optimal Account.
    • Log information

      When you use our services or view content provided by VR Optimal, we automatically collect and store certain information in server logs. This includes:
      • details of how you used our service, such as your search queries.
      • Internet protocol address.
      • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
      • cookies that may uniquely identify your browser or your VR Optimal Account.
    • Location information

      When you use VR Optimal services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide VR Optimal with information on nearby devices, Wi-Fi access points and cell towers.
    • Unique application numbers

      Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to VR Optimal when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
    • Local storage

      We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
    • Cookies and similar technologies

      We and our partners use various technologies to collect and store information when you visit a VR Optimal service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or VR Optimal features that may appear on other sites. Our VR Optimal Analytics product helps businesses and site owners analyze the traffic to their websites and apps. When used in conjunction with our advertising services, such as those using the DoubleClick cookie, VR Optimal Analytics information is linked, by the VR Optimal Analytics customer or by VR Optimal, using VR Optimal technology, with information about visits to multiple sites.

Information we collect when you are signed in to VR Optimal, in addition to information we obtain about you from partners, may be associated with your VR Optimal Account. When information is associated with your VR Optimal Account, we treat it as personal information.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect VR Optimal and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.

We may use the name you provide for your VR Optimal Profile across all of the services we offer that require a VR Optimal Account. In addition, we may replace past names associated with your VR Optimal Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible VR Optimal Profile information, such as your name and photo.

If you have a VR Optimal Account, we may display your Profile name, Profile photo, and actions you take on VR Optimal or on third-party applications connected to your VR Optimal Account in our services, including displaying in ads and other commercial contexts.

When you contact VR Optimal, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is VR Optimal Analytics. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.

We may combine personal information from one service with information, including personal information, from other VR Optimal services – for example to make it easier to share things with people you know.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

VR Optimal processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Information you share

Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with different options on sharing and removing your content.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of VR Optimal unless one of the following circumstances applies:

  • With your consent

    We will share personal information with companies, organizations or individuals outside of VR Optimal when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
  • For external processing

    We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons

    We will share personal information with companies, organizations or individuals outside of VR Optimal if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of VR Optimal, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If VR Optimal is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect VR Optimal and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to VR Optimal employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Social Nation Inc. and its affiliates, including VR Optimal, services VR Optimal provides on Android and iOS devices, and services offered on other sites (such as our advertising services), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include VR Optimal services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

Dated: March 15, 2016